Returns & Exchanges

At MINISFORUM, we stand behind the quality of our mini PCs and offer a 30-day return window for items in original condition. Whether you are experiencing technical difficulties or have changed your mind, our support team is dedicated to ensuring a smooth resolution.

1

Initiate a Request

Contact our support team within 30 days of delivery with your order number and a detailed reason for the return to receive an RMA authorization.

2

Package Your Device

Safely pack the mini PC in its original packaging, including all power adapters, cables, manuals, and accessories to avoid restocking fees.

3

Ship to Service Center

Affix the provided shipping label or address to your package and drop it off at an authorized carrier, ensuring you retain the tracking number for your records.

4

Inspection and Refund

Once our technicians verify the device condition, we will process your refund or exchange within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing